(UHF Series 6/6) Expectations Meetings: How Drawing the Line Early Breeds Success

Welcome to Contractor Evolution and our 6th and final episode of the Ultimate Hiring Funnel series.

Over the last 5 weeks we’ve tried to lay out the fundamental steps involved in attracting and hiring the talent your business deserves. Building a world class hiring funnel is not an easy thing to do, but nothing important ever was. And if building a rockstar team isn’t at the top of your priority list, I don’t know what is.

Last week we talked in depth about the interviewing stage, but we aren’t quite done yet. To close this process out we need to talk about the all important Job Offer Call and Expectations Meetings.

One thing that a lot of contractors struggle with is holding people accountable. Employees make up their own expectations, standards slip, and your frustrations mount. The expectations meeting solves this by clearly articulating the standards at the precise moment when your new employee is the most malleable.

Remember this, you can’t hold the line with someone if you never drew it in the first place.

To walk us through this we’re excited to have James Dale returning to show. James is the Director of Training and Development at Breakthrough Academy. He’s hired and conducted expectations meetings for 100’s of staff all the way from labourers to executives. He’s the brains behind the BTA Management System which he and his team of coaches help implement into the businesses of 400 fast growing contractors.

It also should be mentioned that his fantasy football team is off the chain this year, and he has a black belt in krav maga.

So let’s conclude this ultimate hiring funnel series with James Dale where we’ll discuss:

• What’s the Job Offer Call and why do you need to conduct one?
• How to get your candidate excited about the job they are about to start
• The best way to reinforce the positive attributes of a new hire while prepping them mentally for inevitable on-the-job coaching
• The prep you need to do BEFORE you go into an Expectations Meeting
• The 5 parts of the Expectations Meeting that allow a really strong start for any new employee
• How to come across as a strong leader a new hire can trust